Data Protection Policy

Money Coming's Privacy Policy – Your information is secure

Money Coming takes the privacy of your personal information seriously. This Privacy Policy explains what data we collect, how it is stored, and whether it is ever shared with third parties.

Last Updated: January 1, 2026

100% Data Protected

Secured by SSL Encryption & Strict Security Protocols

Our Privacy Commitment At a Glance

Key highlights of how Money Coming protects your personal information

SSL Encryption

Every transaction and piece of personal data you share is protected by 256-bit SSL encryption. No third party can access this information.

No Sale of Data

Money Coming never sells your personal information to third parties. Your data is used solely to improve the services offered on the platform.

Minimal Data Collection

Only the information necessary to provide our services is collected. We never ask for data we don't need.

Right to Erasure

You may request deletion of your stored data at any time. We will complete the process within 30 business days.

Transparent Notifications

You will be notified by email in advance of any changes to the Privacy Policy. Nothing is changed without your permission.

24/7 Data Support

Our team is always available to handle any questions or concerns about data protection. Reaching out by email will get you a prompt response.

1 Introduction & Scope

Money Coming (https://MoneyComing.biz) is an online gaming platform serving players in Bangladesh. Using our services requires you to provide certain personal information. This Privacy Policy explains how Money Coming collects that information, where it is stored, how it is used, and how it is kept secure.

This Privacy Policy applies to all services offered on the Money Coming platform — including the website, mobile app, and any other digital channel. By registering on the platform, you are considered to have agreed to this policy. Please read it carefully before signing up.

Important: This Privacy Policy was published in Bengali so that every user in Bangladesh can clearly understand their rights. In the event of a legal dispute, the English version shall prevail.

Money Coming believes transparency is the foundation of trust. We never use your data under hidden terms — before collecting any information, we clearly explain why it is needed.

2 What Information We Collect

Money Coming collects various types of information to deliver its services on the platform. A detailed breakdown by category is provided below.

Data Type Example Reason for collection
Identity-related Name, date of birth, national ID number Age & Identity Verification (KYC)
Contact Information Mobile number, email address Account verification & support
Financial information Mobile Pay/Nagad/Rocket number, transaction history Payment Processing
Technical Information IP address, device information, browser type Security & Fraud Prevention
Usage-related Game history, session time, preferred games Service improvement & personalized experience

Automatically collected data includes your device's operating system, login timestamps, page visit history, and error logs. This information is primarily used to maintain platform performance and resolve technical issues.

Please note: Money Coming never stores your password or full bank card number. Payment details are sent directly to the payment gateway provider in encrypted form.

3 How Your Data Is Used

Money Coming uses your data solely for specific, legitimate purposes. All intended uses are clearly outlined below.

  • Account Management: To complete registration, login, and account verification.
  • Payment processing: To securely process deposit and withdrawal transactions.
  • Customer support: To respond promptly to your complaints, questions, and requests.
  • Security Assurance: To prevent fraud, money laundering, and other criminal activity.
  • Legal Obligations: To meet regulatory compliance requirements.
  • Service Improvement: To analyze usage patterns and deliver a better gaming experience.
  • Promotional communications: To send you offers and updates only with your consent.

Marketing communications: You can unsubscribe from Money Coming promotional emails or SMS at any time. However, essential service messages — such as transaction confirmations — cannot be turned off.

4 How Long Your Data Is Retained

Money Coming does not retain data longer than necessary. Retention periods are determined based on the type of data and applicable legal requirements.

  • Account information: For the duration of account activity and 5 years after closure (as required by law).
  • Transaction Records: 7 years (as required by financial regulatory guidelines).
  • Customer service contact: 2 years.
  • Technical logs: 90 days.
  • Cookie data: Based on cookie type (see the Cookie Policy section for details).

If you request account closure, we will delete all data except the minimum required for security and legal purposes, which will be retained for the shortest necessary period. Once your data has been fully removed, you will receive a confirmation email.

5 Sharing Information with Third Parties

Money Coming never sells your personal information to third parties. However, in limited circumstances, certain information may be shared with trusted partners in order to provide our services.

  • Payment Providers: Approved payment gateways including Mobile Pay, Nagad, and Rocket — used solely to process transactions.
  • Identity Verification Agencies: Licensed verification providers to complete the KYC process.
  • Game Software Providers: To ensure game integrity and security.
  • Law Enforcement: When required by court order or government directive.

Guarantee: All listed partners are contractually bound to comply with Money Coming's Privacy Policy. They may only use data for the specified purpose and are not permitted to use it for anything else.

If Money Coming undergoes a change of ownership or business merger, users will be notified in advance, and the new owner will be bound by the same privacy policy.

6 Cookies & Tracking Technologies

Money Coming uses cookies and similar tracking technologies to enhance your experience on the website. Cookies are small text files stored in your browser.

Cookie Type Purpose Duration
Essential Cookies Maintaining login sessions and security Until end of session
Functional Cookies Remembering your language preference and settings 1 year
Analytics Cookies Understanding usage patterns and improving the platform 6 months
Marketing Cookies Showing relevant offers (with consent only) 30 days

You can disable all cookies except essential ones through your browser settings. Keep in mind that turning off certain cookies may limit some features of the platform.

7 Your Data Rights

Every registered user at Money Coming has the following rights regarding their personal data. Contact us to exercise any of these rights.

Your Data Rights Learn About

Money Coming gives you full control over your data

Right to Access

You can submit a request to find out what information we hold about you. Full details will be provided within 7 business days.

Right to Rectification

If any of your saved information is incorrect, you can request a correction. Your name, address, and contact details can be updated easily.

Right to Erasure

If you close your account or request deletion of specific data, we will remove all information that we are not legally required to retain.

Right to Object to Processing

You can opt out of marketing communications or object to certain types of data processing at any time. Your request will be actioned within 48 hours.

Right to Data Portability

You can request a download of the information stored about you in a standard format (CSV or JSON).

Right to Restrict Processing

You can request that the processing of your data be temporarily restricted while an investigation or dispute is ongoing.

8 Child Protection Policy

Money Coming is a platform operated exclusively for adults (18+). We do not knowingly collect personal information from anyone under the age of 18.

  • Age is verified at registration and re-verified during the KYC process.
  • Any account identified as belonging to a minor is immediately closed and all associated data is deleted.
  • If parents have any concerns, they can reach out to support@moneycoming.biz.

Warning: If your child has accidentally registered on Money Coming, please contact us. We will immediately close the account and delete all associated data.

9 Security Measures

Money Coming uses industry-leading technology to keep your personal data secure. Our security measures are continuously updated.

  • 256-bit SSL encryption: All your data transmissions are fully encrypted.
  • Two-factor authentication (2FA): An extra layer of security at login.
  • Firewall & DDoS Protection: Protecting servers from cyberattacks.
  • Regular security audits: Periodic reviews conducted by third-party security specialists.
  • Restricted access: Only authorized personnel have access to specific information.
  • Data Backup: Regular encrypted backups stored on secure servers.

In the Event of a Data Breach: If a security breach is detected, Money Coming will notify affected users by email within 72 hours and take immediate steps to resolve the issue.

Please keep in mind that no online platform can guarantee 100% security. We strongly recommend using a strong password, never sharing it with anyone, and avoiding logging in over public Wi-Fi.

10 Contact & Complaints

If you have any questions, concerns, or complaints about our Privacy Policy, please reach out to our Data Protection team. We take every request seriously.

  • Email: support@moneycoming.biz
  • Response time: Within 48 hours on business days
  • Data Deletion Request: Completed within 30 business days
  • Request to correct information: Processed within 7 business days

If we are unable to resolve your complaint, you have the right to escalate it to the relevant data protection authority in your country. This policy was last updated on January 1, 2026.

About Privacy General Inquiries

Answers to the most frequently asked questions by Money Coming users

No, Money Coming never sells your personal information to third parties. While limited data may be shared with select partners to deliver our services, they are strictly prohibited from using it for any other purpose. This is a core commitment we stand by.

When you request account closure, most of your data will be deleted. However, as required by financial regulators, transaction records must be retained for up to 7 years and identity verification data for up to 5 years. After these periods, all data is permanently deleted.

No. The Money Coming website and app never access your phone's microphone, camera, or location. Camera access may only be requested during KYC verification, and that is entirely optional.

Yes, under your right to data portability, you can request a complete copy of your stored data. Simply email support@moneycoming.biz and we will send it to you in CSV or PDF format within 7 business days.

For any material changes to this Privacy Policy, you will be notified at your registered email address at least 15 days in advance. The date of the latest update is always shown at the top of this page. Continued use of the platform after any changes takes effect constitutes acceptance of the revised policy.

Your privacy is protected — get started today

Your data is completely safe at Money Coming. Join us today for a secure and enjoyable gaming experience.

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